Terms and Conditions
For matters of ensurance, client must provide following information: Name; Date of Birth; Nationality; ID or Passport Number; Contact Number.
For outside reasons, activities might suffer slight changes or order. However, Ribatejo Tours compromises to provide the same level of quality in all its activities.
If, due to natural causes, Ribatejo Tours is not able to provide safety conditions demanded in some of its activities, and in case cancelation is required, Ribatejo Tours is responsable for informing its clients up to 12hours before programme, therefore, until 21:00pm of the day before. However, client must be available for contact through phone or provide Hotel information and Room Number. In this case client will be fully refunded, through the same mean of payment.
Client is responsable for being at meeting point at scheduled time in order not to compromise the full operation.
Client can cancel only up to 24:00 before activity. No refund wil be made after that.
All former conditions are not applied in larger groups operations. In this case, terms and conditions are established through comercial contract.
Booking requires 45% payment of total fee. The 55% left must be fully payed before programme begins.